{"id":88,"date":"2020-04-01T10:19:22","date_gmt":"2020-04-01T09:19:22","guid":{"rendered":"https:\/\/www.cathcartandwinn.com\/news\/?p=88"},"modified":"2025-06-20T16:22:01","modified_gmt":"2025-06-20T15:22:01","slug":"latest-update-from-cathcart-winn","status":"publish","type":"post","link":"https:\/\/www.cathcartandwinn.com\/news\/latest-update-from-cathcart-winn\/","title":{"rendered":"Latest update from Cathcart &#038; Winn"},"content":{"rendered":"<p>As you\u2019re probably aware, from our <a href=\"https:\/\/www.cathcartandwinn.com\/news\/cathcart-winn-vets-covid-19-coronavirus-23-march-update\/\" target=\"_blank\" rel=\"noopener noreferrer\">last update<\/a>, we continue to monitor the situation and respond quickly to government advice and the professional guidance from the Royal College of Veterinary Surgeons (RCVS) and British Veterinary Association. As a result, we are focusing our efforts on the pets in urgent need of our care and are only physically open for urgent and emergency cases.<\/p>\n<p>However, you can always call us on 01252 721191 for any assistance and we will advise you on how your pets can still receive the care they need.<\/p>\n<p><strong>Prescriptions<\/strong><\/p>\n<p>If you need a prescription for your pet or are collecting a repeat prescription from us, please call us as least 48 hours prior to collection (longer for special orders) so that we can ensure it is ready for you when you arrive and inform you of the procedure to safely collect the items.<\/p>\n<p>There is a legal requirement when dispensing prescription medicines for the animal to be under the care of the prescribing veterinary surgeon and to have had a recent clinical assessment. If your pet is unstable on medication or has not been seen in the last 6 months, we would normally require a visit to assess prescribing. However due to COVID-19 we will now be advising a chargeable telephone or video consultation.<\/p>\n<p>We are also offering a delivery service for food and medications. The delivery charge is \u00a34 per visit.<\/p>\n<p><strong>New video consultation service<\/strong><\/p>\n<p>We recognise that many of our clients are anxious about supporting their pet\u2019s health while movement is restricted and we\u2019re in isolation. In light of this situation, we\u2019ve recently launched a Video Consultation Service \u2013 which uses technology to provide general advice, help monitor and update treatment for pets already in our care. In the first instance we ask that you contact the practice and we will advise you of the best way to manage your request \u2013 which could be via a video consultation.<\/p>\n<p><strong>Other useful information and guidance <\/strong><\/p>\n<p>We\u2019ve also written hints and tips and things to consider while you\u2019re at home with your pet. This includes exercise techniques for your pet, how to manage their weight and the importance of mental stimulation during this period of isolation.<\/p>\n<p>The health and wellbeing of our patients, clients and staff is our number-one priority. The situation is changing daily and we\u2019re reacting to this to minimise the impact from spreading this virus to more people while supporting your pet\u2019s health needs. If you have any concerns or require any advice, please do contact us on 01252 721191.<\/p>\n<p>Thank you for your understanding and patience at this time. We appreciate the words of support and encouragement we have received and look forward to welcoming you and your pet back into the practice when we are able.<\/p>\n<p><em>\u00a0<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>As you\u2019re probably aware, from our last update, we continue to monitor the situation and respond quickly to government advice and the professional guidance from the Royal College of Veterinary Surgeons (RCVS) and British Veterinary Association. As a result, we are focusing our efforts on the pets in urgent need of our care and are &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.cathcartandwinn.com\/news\/latest-update-from-cathcart-winn\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Latest update from Cathcart &#038; Winn&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":304,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-88","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-general-news"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.cathcartandwinn.com\/news\/wp-json\/wp\/v2\/posts\/88","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cathcartandwinn.com\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cathcartandwinn.com\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.cathcartandwinn.com\/news\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cathcartandwinn.com\/news\/wp-json\/wp\/v2\/comments?post=88"}],"version-history":[{"count":0,"href":"https:\/\/www.cathcartandwinn.com\/news\/wp-json\/wp\/v2\/posts\/88\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cathcartandwinn.com\/news\/wp-json\/wp\/v2\/media\/304"}],"wp:attachment":[{"href":"https:\/\/www.cathcartandwinn.com\/news\/wp-json\/wp\/v2\/media?parent=88"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cathcartandwinn.com\/news\/wp-json\/wp\/v2\/categories?post=88"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.cathcartandwinn.com\/news\/wp-json\/wp\/v2\/tags?post=88"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}