Cathcart & Winn COVID-19 (Coronavirus) 12th April 2021 update

Following the Government’s recent guidelines, we can confirm that our practices now offer a full range of services for our patients, whilst still adhering to COVID-19 safety guidelines.

Many of the same high-quality services, provided by the same friendly caring people, remain available – they will just be delivered in a slightly different way.

Guidance for attending your appointment:

To keep everyone safe, please help us by:

  • Maintaining social distancing
  • Wearing a face covering where possible. If this is not possible, please contact us before your appointment so that we can discuss how best to support you and your pet
  • Sanitising your hands before and after your pet’s appointment
  • Using contactless payment methods wherever possible
  • Maintaining a safe distance from the practice entrance until you are contacted by a member of our team. If you are on foot, please ensure you are wearing suitable outdoor clothing to remain warm in cold weather spells. If you arrive by car, please report to reception where you will be handed a buzzer to take away with you outside. Once the vet is ready to see you, you will be notified via the buzzer to report back into reception.

When attending an appointment with your pet:

  • Be aware that our teams will be in full PPE at all times.

We have made these changes as our patients, clients, and staff’s health and well-being is our number one priority.

Thank you for your continued understanding during this time. We remain committed to delivering the best care for your pet, and if you have any questions, please do not hesitate to get in touch.